AI Agents &Assistants
Conversational assistants and task agents grounded in your own knowledge: policies, catalogues, procedures. Designed with guardrails, escalation paths and honest answers when the assistant does not know.
Assistants that know your business, and its limits.
- 01Customers ask the same twenty questions every day
- 02Staff search across documents to answer internal questions
- 03After-hours enquiries go unanswered until morning
Knowledge grounding
Retrieval over your approved documents, with sources cited in answers.
Tool use
Agents that can look up orders, book slots or create tickets through defined actions.
Guardrails
Scope limits, tone rules and hand-off to a human when confidence is low.
Evaluation
Test sets and review loops that measure answer quality before and after launch.
- Assistant design and persona
- Knowledge pipeline
- Web or messaging deployment
- Evaluation suite
- RAG
- Function calling
- Vector search
- Chat interfaces
Best for: Teams answering repeated questions across support, sales or internal operations.
HEALTHCARE SERVICES
Clinic Concierge
A grounded assistant answers only from approved clinic documents, books through a defined scheduling action, and hands sensitive topics to staff.
Websites & Digital Platforms